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FREQUENTLY ASKED QUESTIONS
Do you have shipments to the entire Colombian territory?
The carriers that deliver the orders are not responsible for making deliveries in all areas of Colombia. They only do it in areas that they recognize as safe for their work. If you want to know about a specific area of the country, contact the Customer Service line.
What countries do you ship to?
Vergara Collection has as an ally for its international shipments the company Fedex, which has quite extensive global coverage. You can review the prices for shipping to your country in the terms and conditions in the shipping section outside Colombia.
How do I know the status of my order?
In the MY ACCOUNT section you can see the status of your order. You can also write to us at any time if you have any questions.
